Digital delivery
Direct website readings are paid through Stripe and open a private result page after payment. Etsy purchases deliver an instant PDF with instructions for order access.
Site policies.
Clear terms help every customer understand what Luna Clarity provides, how digital delivery works, and where the boundaries are.
Order access
Direct orders use the private result link after checkout. Etsy orders use the Etsy order or receipt number to verify access, so customers should keep that number private.
Entertainment-only disclaimer
Readings are for entertainment and self-reflection only. They are not medical, legal, financial, or mental health advice and do not guarantee outcomes.
Refunds and Etsy support
Direct website payment concerns can be sent to [email protected]. Etsy refund and order concerns are handled according to the Etsy listing and Etsy marketplace policies.
Privacy
Customer details are used to prepare and deliver the reading. We do not sell customer reading questions or private order details.
Response times
Most support messages are reviewed as soon as possible. If your order was just placed, allow a few minutes for Etsy verification to sync.